Podium Partner
Smarter Customer Communication for Growing Businesses
We're proud to be a Podium Partner, helping Queensland businesses manage enquiries, build their online reputation and turn more conversations into customers with Podium's powerful tools and Al.
What is Podium?
Podium is a customer communication and growth platform designed for businesses that rely on customer enquiries, appointments, reviews and ongoing communication.
It brings a range of tools together in one platform, making it easier for businesses to manage customer interactions and grow their online reputation.
Online Reviews
Collect more customer reviews
Webchat
Turn website visitors into conversations
Inbox
Manage all customer messages in one place
Contacts
Keep customer information organised
Campaigns
Send targeted messages to customers
Payments
Support digital and in-person payments
PODIUM AI EMPLOYEE
Al That Works for Your Business
Podium's Al Employee can help respond to enquiries, qualify leads, book appointments, follow up with customers and more - giving your business a smarter way to manage conversations, even when you're busy.
What Can Podium Al Do?
Powerful Al tools designed to help you capture more leads, respond faster and keep conversations moving - so you can focus on running your business.
Respond to Leads 24/7
Answer enquiries instantly. even outside business hours.
Qualify Enquiries
Ask questions, capture key details and identify genuine leads.
Book Appointments
Help customers schedule appointments directly.
Follow Up Automatically
Send Al-powered follow-ups so fewer leads are missed.
Manage Reviews
Send review requests and generate response suggestions.
Re-engage Customers
Reach out to previous customers with personalised messages.
PODIUM REVIEWS
Build a Stronger Online Reputation
Podium makes it easier to collect customer reviews and manage your online reputation. With Al-assisted review responses and personalised review invitations, your business can stay active and professional across Google and other platforms.
A MORE CONNECTED APPROACH
From Getting Found to Getting the Enquiry
Podium works alongside your SEO, Google Ads and website to create a more connected customer journey. From appearing in local search results to managing enquiries and collecting reviews, each part plays a role in helping your business grow.
Why Work With a Podium Partner?
At Search Marketing Specialists, we bring together our expertise in SEO, Google Ads and digital marketing with Podium's powerful communication and Al tools. We help Queensland businesses set up and use Podium in a way that fits their goals, industry and customers.
Experienced across multiple industries
Local team based on the Gold Coast
Focused on real business growth
Ready to See How Podium Can Help?
Let's chat about your business and whether Podium is the right fit for your digital marketing strategy.
